Privacy & Confidentiality
We value your privacy and are committed to safeguarding your personal information. For more details, please read our privacy policy.
This Privacy Policy explains how we collect, use, and disclose your personal information under certain conditions. By visiting our site, either directly or via another site, you accept the practices outlined in this policy.
At Mobiltel, protecting your privacy is a matter of trust, and we are committed to keeping your information safe. We will use your name and other related details only as specified in this Privacy Policy. We will collect only the information that is necessary for our operations, and it will always be relevant to our dealings with you.
We will retain your information only for as long as it is legally required or relevant for the purpose for which it was collected. You can browse our site without providing personal details. During your visit, you remain anonymous unless you log in to your account using your username and password.
1. Data That We Collect
If you wish to place an order on the site, we may collect various personal details, including but not limited to:
Your name, title, email address, phone number, mobile number, postal address, and delivery address (if different).
Payment details or bank account details.
We collect, store, and process this data to fulfill your order and any possible future claims, as well as to provide you with the best services.
2. How We Use Your Information
The information you provide allows us to process your orders, provide services, and communicate with you. Specifically, we will use your data to:
Manage your account with us.
Verify and process financial transactions related to your payments.
Improve the design and content of our website.
Identify visitors to the site.
Send you relevant information, including details about our products and services. You will only receive marketing communication if you have opted in to receive such information. If you prefer not to receive any marketing materials, you can unsubscribe at any time.
We may share your name and address with third parties (such as our courier or supplier) to complete the delivery of your product. You must ensure that the information you submit is accurate, up-to-date, and not misleading.
You can access your order details by logging into your Mobiltel account. You may view completed, pending, and upcoming orders, manage your address and bank details, and adjust your newsletter subscriptions. We recommend that you keep your login details confidential and secure.
3. Additional Use of Your Information
We may use your personal information for opinion and market research purposes. All responses to surveys or polls will remain anonymous and will only be used for statistical purposes. If you choose to participate in competitions, your email address will only be used for that purpose.
You may also receive information about our website, products, services, sales promotions, and newsletters. If you no longer wish to receive such communications, simply click the “unsubscribe” link, and we will cease sending you information within 7 working days.
We may anonymize your data for various purposes, including analyzing site usage or sharing aggregated data with third parties, but this data will not identify you personally.
4. Third Parties and Links
We may share your details with other companies in our group or third-party agents and subcontractors, such as those assisting with product deliveries, payment collections, data analysis, or marketing services.
We may also share information with third parties to detect fraud and reduce credit risk. In the event we sell our business, we may transfer your personal information to a new owner. However, we will not sell or disclose your personal data to third parties unless necessary, or required by law.
Mobiltel may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we do not transfer your data to them unless explicitly mentioned in this policy.
5. Cookies
While browsing our site, cookies are used to improve your experience, including saving your preferences, remembering your login, and storing items in your shopping cart. You can disable cookies in your browser settings, but note that some features (like the shopping cart) will not work properly without cookies.
6. Trackers
This website uses Google Analytics, a service provided by Google, to analyze user behavior. Google uses cookies to collect information, which helps improve our site’s functionality. By using this site, you consent to the processing of your data by Google as described in their privacy policy.
7. Security
We employ appropriate technical and organizational security measures to prevent unauthorized access to or loss of your information. We use secure servers with firewalls in place to protect your data. We may occasionally ask for proof of identity before disclosing your personal information to ensure it is you requesting it.
8. Your Rights
You have the right to access the personal data we hold about you. If there are inaccuracies, you can request corrections free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes.
For more information or to exercise your rights, you can contact us at:
Mobiltel
Phone: 0331-3571436
Email: mujtabanara.mobiltel@gmail.com
